VERO V mark
VERO

AI front-office automation for dental practices

Turn More Patient Calls Into Scheduled Appointments.

VERO answers calls, recovers missed opportunities, follows up with prospective patients, and automates repetitive front-office work—without taking control away from your team.

Built around your practice’s workflows. Controlled by your team. Designed for measurable outcomes.

Sample dashboardPatient opportunities
Demonstration data
42Calls answered
11New patient opportunities
18Follow-ups completed
7Appointments requested
3Staff review
New patient · RoutineToday, 10:24 AM

Caller asked about a first visit and preferred Thursday afternoon. Contact details captured; scheduling request sent for staff review.

Appointment requestedAssigned: Front desk

The front-office gap

Your Front Desk Cannot Be Everywhere at Once.

01

Calls arrive while staff help patients in the office.

02

After-hours callers may move on before morning.

03

Web leads and missed calls do not always get prompt follow-up.

04

Cancellations can leave valuable appointment time unused.

05

Repetitive communication pulls staff away from patients.

06

Owners often cannot see what happened after the first call.

VERO closes the gaps between the first call, the follow-up, and the next action.

Interactive patient journey

See How an Opportunity Moves Forward.

1

Patient calls after hours.

2

VERO uses the practice-approved greeting.

3

The reason for the visit and preferred time are collected.

4

The approved scheduling workflow begins.

5

Staff receives a structured summary.

6

The interaction remains tracked to an outcome.

Patient-opportunity workflows

More Than an Answering Service.

VERO can be configured to support the work between an incoming call and a documented outcome.

✓

After-hours and overflow calls

Configure VERO to support the coverage windows your team needs.

✓

New-patient intake

Capture approved contact details, intent, and preferred appointment times.

✓

Missed-call text recovery

Custom configuration for prompt, practice-approved follow-up.

Custom configuration
✓

Appointment-request workflows

Move scheduling requests toward the next approved action.

✓

Routing and staff escalation

Send routine, urgent, billing, and clinical requests to the right place.

✓

Summaries and transcripts

Review clear records; recording and transcripts require lawful configuration.

Custom configuration
✓

Recall and reactivation

Custom campaigns built around practice-defined consent and timing rules.

✓

Cancellation-list outreach

Custom configuration to help fill newly available appointment time.

Custom configuration
✓

Review requests

Trigger approved post-visit requests through configured workflows.

✓

Custom automation

Map repetitive front-office tasks into accountable next steps.

✓

Multi-location routing

Available through custom configuration and system access.

Custom configuration
✓

Performance visibility

See outcomes, unresolved items, response activity, and follow-up status.

Why VERO

From Answering Calls to Managing Outcomes.

A basic service may end after taking a message. VERO is designed to connect patient contact with the approved next step.

Basic answering service

— Takes a message

— Forwards the call

— Ends after the interaction

— Limited workflow visibility

— Generic configuration

VERO

✓ Responds using practice-defined rules

✓ Captures structured patient intent

✓ Initiates approved next steps

✓ Supports follow-up workflows

✓ Tracks unresolved opportunities

✓ Connects call handling with automation

✓ Configures workflows around the practice

Visibility and accountability

Your Team Stays in Control.

See what happened, what VERO completed, and what still needs your team’s attention.

✓ Practice-approved instructions

✓ Defined escalation rules

✓ Complete interaction visibility

Sample interfacePatient opportunities
Demonstration data
42Calls answered
11New patient opportunities
18Follow-ups completed
7Appointments requested
3Staff review
New patient · RoutineToday, 10:24 AM

Caller asked about a first visit and preferred Thursday afternoon. Contact details captured; scheduling request sent for staff review.

Appointment requestedAssigned: Front desk
Recent activity
Existing patientReschedule requestedRoutine
New patientStaff review neededPriority
BillingRouted to office managerRoutine

Hands-on implementation

Built Around Your Practice. Not Dropped Into It.

1

Practice Audit

Review call patterns, workload, missed opportunities, and tools.

2

Workflow Design

Define greetings, FAQs, intake, routing, scheduling, and follow-up rules.

3

Configuration

Connect supported phone, calendar, messaging, and workflow systems.

4

Controlled Testing

Test common scenarios before a patient-facing launch.

5

Launch and Optimization

Monitor outcomes and adjust workflows as needed.

Most initial deployments are scoped during the consultation. Timing depends on workflow complexity and integration requirements.

Integration discovery

Designed to Work With the Systems You Already Use.

Directly supported

Confirmed in your written implementation scope.

Connected through workflow tools

Evaluated against available access and approved data flow.

Evaluated during implementation

Phone systems • Scheduling tools • Practice-management software • Messaging tools

Integration availability depends on software access, API availability, workflow requirements, and the practice’s data-handling rules.

Responsible operation

Automation With Defined Boundaries.

✓ VERO follows practice-defined workflows and communication rules.

✓ Clinical decisions remain with licensed dental professionals.

✓ VERO does not diagnose or provide medical advice.

✓ Urgent situations follow approved escalation rules.

✓ Access and data requirements are reviewed during implementation.

✓ Activity is documented where technically supported.

Security and Data Handling details provided during consultation

Comparable pricing

Choose a Starting Point.

Proposed packages are confirmed in a written scope before launch.

Starter

$149

per month

Up to 75 handled calls
  • ✓ After-hours or overflow configuration
  • ✓ Practice-approved greeting and FAQs
  • ✓ New-patient information capture
  • ✓ Call summaries and basic routing
  • ✓ One scheduling connection where supported
  • ✓ Email notifications and initial onboarding

$2.25 per additional handled call

Most Popular

Growth

$349

per month

Up to 200 handled calls
  • ✓ Everything in Starter
  • ✓ Missed-call SMS recovery
  • ✓ Lead and appointment-request follow-up
  • ✓ Custom routing and staff notifications
  • ✓ Recordings and transcripts where lawfully enabled
  • ✓ Monthly review and up to three configured workflows

$1.95 per additional handled call

Scale

From $699

per month

Up to 500 handled calls
  • ✓ Everything in Growth
  • ✓ Multi-location or advanced routing
  • ✓ Recall, reactivation, and cancellation-list workflows
  • ✓ Review-request automation
  • ✓ Custom integrations where technically available
  • ✓ Priority support, optimization, and expanded reporting

From $1.50 per additional handled call

Call volume, integrations, messaging usage, custom workflows, and third-party software costs may affect final pricing. A written scope is provided before launch.

Editable planning tool

Estimate the Opportunity.

Change every assumption to match your practice. No industry averages are used.

Planning estimate—not a guarantee.

Estimated recoverable opportunities

15.0

Estimated potential appointments

3.8

Estimated potential value

$3,375

Selected plan cost

$349/mo

Potential value-to-cost ratio

9.7×
Results depend on call quality, treatment mix, scheduling capacity, patient behavior, practice operations, and implementation. This calculator does not guarantee revenue or appointment outcomes.

Founding Practice Program

Help Build the Front Office Dental Practices Actually Need.

VERO works hands-on with practices to map workflows, run controlled deployments, and evaluate performance. Program terms and availability are confirmed before enrollment.

Direct founder involvementCustom workflow mappingPriority configurationBaseline and post-launch reviewRoadmap input

Common questions

Clear Answers Before You Buy.

Is VERO intended to replace my front-desk team?+

No. VERO is an extension of your front office for repetitive, overflow, and after-hours work. Your team keeps control of instructions, exceptions, and clinical decisions.

Can VERO answer only after hours or during overflow?+

Yes. Coverage is scoped around your desired hours, call flow, and available phone-system configuration.

Can VERO work with our existing phone number?+

Often, but the exact setup depends on your carrier and phone system. VERO reviews routing options during implementation.

Can VERO schedule appointments directly?+

Scheduling availability depends on your software, access, and approved workflow. VERO may collect a request, connect a supported system, or route the next step to staff.

What happens when a patient has an urgent dental concern?+

VERO follows the practice-approved urgent protocol and escalates to the designated team member. It does not diagnose or provide medical advice.

Does VERO provide medical advice?+

No. Clinical judgment and patient-care decisions remain with licensed dental professionals.

Can patients speak with a staff member?+

Call transfer or staff escalation can be configured when the practice’s phone setup and coverage rules support it.

Does VERO support Spanish?+

Language support must be confirmed during workflow discovery and testing before it is enabled for patients.

What software does VERO integrate with?+

Integration availability depends on software access, APIs, workflow requirements, and data-handling rules. VERO confirms the supported approach in a written scope.

Can we review calls and outcomes?+

Configured workflows can provide summaries, outcomes, and unresolved items. Recordings and transcripts are enabled only when appropriate and lawful.

How is patient information handled?+

Information, access, retention, and controls are scoped during implementation. Do not send patient information through this sales form.

How long does implementation take?+

Initial deployments are scoped during the consultation. Timing depends on workflow complexity, testing, and integration requirements.

Can we customize what VERO says?+

Yes. Greetings, FAQs, questions, routing, and communication rules are built around practice-approved instructions.

What happens if VERO cannot complete a request?+

The item is marked unresolved and routed according to the practice’s approved escalation rules.

Are there contracts or setup fees?+

Commercial terms and any setup costs are confirmed in the written scope before launch.

What counts as a handled call?+

The final definition must be included in the written service scope. Ask VERO to review call types, transfers, and short calls with you before purchase.

How does the Founding Practice Pilot work?+

Pilot availability, eligibility, call limits, and configuration needs are confirmed directly with VERO. No pilot is promised until a written scope is approved.

See What VERO Could Recover for Your Practice.

Bring us your current call flow, follow-up process, or front-office bottleneck. We’ll show you where automation can create the most immediate value.

Consultation with no obligation. Practical recommendations based on your current workflow.